Terms of Use

These Terms and Conditions set out the rules that govern use of the SpinSkull platform and describe the relationship between us and people who register, deposit, bet, or otherwise use our services. We provide an online casino and sportsbook interface; by using our site you agree to follow these terms and any additional rules that apply to specific promotions or features. If you do not accept these terms, do not create an account or use the platform.

Account responsibilities

When you open an account you are responsible for keeping your login details secure and for any activity that occurs under your account. You must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraud, abuse, or multiple accounts in breach of these terms. You must provide accurate and complete information and update it when necessary.

Eligibility requirements

You must be of the legal age to gamble in the jurisdiction from which you access the platform and otherwise authorised to participate in online gambling under local law. We may refuse registration or restrict access from certain territories. Only one account per person is permitted unless we expressly allow otherwise. We reserve the right to request documents to verify identity, age, and address before processing withdrawals or allowing continued access.

Acceptable platform use

Users must not use the platform for any unlawful purpose, for money laundering, or in any way that interferes with normal operation. Automated play, collusion, chargeback abuse, or any attempt to manipulate games or promotions is prohibited. We may take action - including withholding funds, closing accounts, and blocking access - if we reasonably suspect misuse or abuse of the platform.

General bonus and promotion rules

Promotions, bonuses, and free spins are subject to separate terms which form part of these Terms and Conditions. Eligible players, playthrough requirements, game restrictions, expiry dates, and other conditions will be specified in each offer. We may require account verification before bonus funds or winnings can be withdrawn. We reserve the right to cancel or amend promotions and to decline bonus claims where we suspect abuse.

Deposits and withdrawals

Available payment methods, minimum and maximum amounts, and processing times vary by provider and may differ by territory. We may impose deposit or withdrawal limits, including player-set limits. Withdrawals may be subject to verification checks and should be completed using the same payment method used for deposits where reasonably possible. Payment providers may apply fees or additional verification steps - these are outside our direct control.

Account verification

Before processing withdrawals or large transactions we may request identity, proof of address, and source of funds documentation. Failure to provide requested documents may result in delays, temporary holds, or account closure.

Dispute resolution

If you have a complaint please contact our support team at [email protected] so we can attempt to resolve the matter. We aim to respond promptly and find an amicable solution. If a dispute cannot be resolved informally, parties may consider independent mediation or other dispute resolution options available to them.

Updates to these terms and conditions

We may update these terms from time to time to reflect changes in our services or legal requirements. Updated terms will be posted on the site and, where appropriate, notified to registered users. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.