Privacy Statement
This Privacy Policy explains how SpinSkull collects, uses, stores and protects personal information when you register, play or interact with our online casino and sportsbook services. We respect your privacy and aim to be transparent about the data we collect and how it is handled. This page outlines the categories of information we may process, your rights, and how to contact us about your data.
Types of data we collect
We collect information that helps us provide and secure your account, process payments and improve our services. This typically includes:
- Account and personal data: name, date of birth, email address, phone number, verification documents provided for identity checks, and account credentials.
- Technical data: IP address, device and browser details, operating system, session times and diagnostic data from your device.
- Transactional data: deposits, withdrawals, bet and game history, payment method details and currency preferences. We may also retain records of communications with our support team.
How we use your information
Your data is used to operate your account, process deposits and withdrawals, verify identity, prevent fraud and money laundering, comply with legal requirements, and provide customer support. We also use aggregated or anonymized data to analyse trends, improve platform performance and tailor our service settings.
Information sharing and third parties
We may share your information with third parties that are necessary to deliver the service, such as payment processors, identity verification providers and analytics services. We require these partners to protect data and only use it for specified purposes. We will not sell your personal information to third parties.
Data protection practices
We implement reasonable technical and organisational measures to protect personal information, including access controls and encryption where appropriate. Access to personal data is limited to authorised personnel who need it to perform their duties. Despite these measures, no system is completely secure, so we encourage you to protect your account credentials.
Cookies and tracking technologies
We use cookies and similar technologies to provide core site functionality, remember preferences, measure performance and support marketing. You can manage cookie settings in your browser or by using available preference tools on the site. Disabling certain cookies may affect your experience and some features may not work as intended.
User rights
You have the right to access personal information we hold about you and to request correction or deletion of that information where permitted by law. You may also object to certain processing, request restriction or request a copy of your data in a portable format.
Access, correction and deletion
To review, update or delete your personal information, sign in to your account and use the available settings, or contact our privacy team at [email protected]. We will respond to valid requests and may need to verify your identity before taking action. Certain information may be retained as required for legal, regulatory or operational reasons.
Privacy policy updates
We may update this Privacy Policy from time to time to reflect changes in our practices. When we make material changes we will post an updated policy on the site and indicate the last revision date. Continued use of our services after updates constitutes acceptance of the revised policy.